At NasThani, customer satisfaction is our top priority. If you’re not fully satisfied with your purchase, we’re here to help.

Refund Policy

  1. Eligibility for Refunds:
    • Refunds are available for digital products only if:
      • The product was not delivered as described.
      • There is a technical issue preventing its use.
  2. Refund Request Window:
    • Refund requests must be submitted within 14 days of purchase.
  3. Non-Refundable Items:
    • Refunds are not available for products that have been successfully downloaded and used, unless there is a proven technical fault.

How to Request a Refund

  1. Email us with the subject line: “Refund Request.”
  2. Include the following details:
    • Your full name
    • Order number
    • Reason for the refund request
  3. Our team will review your request within 3-5 business days and notify you of the outcome.

Exchanges

If you encounter an issue with your purchase, such as an incorrect or corrupted file, we will gladly exchange it for the correct version free of charge.